Shipping Terms and Policies

PAYMENT

We accept PayPal and by Direct Bank Deposit
NOTE: Paypal accepts payment by VISA, MASTERCARD and most other credit/debit cards

DELIVERY


Your order will be shipped by Fastway Couriers/Sendle or Australia Post

Goods are normally shipped within one day of receipt, or first business day

Expected shipping time as follows:

QLD 2-7 DAYS delivery, NSW 3-10 DAYS delivery, VIC 4-12 DAYS delivery, SA 7-12, and WA and PERTH  10 -14 DAYS 

Please allow longer delivery times closer to Christmas, as we have a very high demand at that time. It could take up to 4 weeks should an item be out of stock, or you live in a remote area. 

Feel free to contact us with any concerns by email: melsmanchestermad@gmail.com 

REFUNDS AND EXCHANGES

Refunds and exchanges must be made Within 7 days after you have received your item/s
We are happy to exchange an item if it is faulty only
 

If you have made a wrong selection, or changed your mind or if an item was delivered as an upgrade, we will exchange the item, however shipping costs both ways will be paid by YOU the buyer.

All returns/exchanges must be in new condition and original packaging and be all items of the set if items have been delivered or purchased as a set(part of a set can not be returned for refund or exchange).


 

PRIVACY INFORMATION

MELS MANCHESTER MAD collects personal data for the purpose of providing a specific product or service requested by the customer. Certain information may be required in order to provide this product or service, such as full name of customer, authorised users, email address. The information collected may also be used to inform the customer of additional products and services, which may be of interest to them. All marketing material sent to the customer WILL NOT BE GIVEN TO ANY THIRD PARTY.

MELS MANCHESTER MAD will not disclose personal information such as your name, address, email, or telephone number to any person outside of our office, other than for shipping or insurance purposes.  

COPYRIGHT NOTICE

All material on this site, including, but not limited to, images and illustrations is protected by copyrights and trademarks.  Such material may not be copied, reproduced, republished, modified, uploaded, posted, transmitted, or distributed in any way, including by email or other electronic means, without the express prior written consent of MELS MANCHESTER MAD owners. Commercial and Non-commercial use is a violation of copyrights, trademarks and other proprietary rights, and is prohibited.

Any items sold under license or copyright can not be altered to make other products and sold on as that is a breach of copyright and or trade marks.